Timberseed is an executive search business using SourceWhale to find the right people, start better conversations and keep commercial work moving.
Recruiting is full of valuable work – and a surprising amount of admin. Timberseed uses SourceWhale to bring sourcing, data quality, outreach and relationship management into one connected workflow, so the team can spend less time stitching processes together and more time building relationships.
The challenge
Timberseed wanted to reduce manual work while giving the team a consistent way to find candidates and clients, engage them across multiple channels and understand what was creating results.
Keeping contact data accurate and following up at the right time were part of the same problem: too much useful work was getting buried in process.
The solution
Timberseed uses SourceWhale’s Data, Sourcing, Outreach, Inbox Agent, Conversations and Data Refresh modules connected to their existing CRM workflows
Together, these help the team to:
– Find and enrich candidate and client data.
– Build structured, personalised outreach.
– Manage replies and suggested responses with Inbox Agent.
– Coordinate conversations across email, phone, SMS and WhatsApp.
– Keep records accurate with Data Refresh.
– Connect SourceWhale activity with existing Airtable and Recruit CRM workflows.
The result is one repeatable process from first search to meaningful conversation – without asking recruiters to become full-time administrators.
The results
As of July, 2026 Timberseed has a 96% open rate and a 46% reply rate across the team – putting them in the exceptional category.
By connecting sourcing, data quality, outreach and conversations, Timberseed can focus more of the working day on the human part of recruitment: understanding people, building trust and moving opportunities forward.